The deadline for canceling a reservation without penalty is at least 7 days before arrival. For cancellations made within less than 7 days or in case of no-show, the money withheld will not be returned, but you can choose another period depending on the availability of the Complex; To be able to guarantee your reservation, please send us the data a valid credit/debit card; Payment for the accommodation will be made in full in RON, at the time of booking directly from the website www.villagalleria.ro; If the reservation is made by phone, a proforma invoice will be issued for the full amount related to the chosen period by you. Afterwards, it is necessary to send us proof of payment to the address reservari@villagalleria.ro, which represents the reservation guarantee. If this proforma is not paid within a maximum of 12 hours from its issuance, the reservation will be canceled automatically; In case of no-show, the complex reserves the right to release the apartment/room for the rest of the stay. In the case of people who do not have a reservation in advance, the Villa galleria Complex does not guarantee the availability of the desired apartments/rooms at the time of presentation at the reception;